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| 1. I can't create an account. |
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| Please make sure you complete the blanks that are in bold. If you have tried and you were not able to resolve your problems, send us an email.(support@ringuage.com) |
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| 2. I forgot my ID/Password. |
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| You click the ‘Lost your caller id or password?’ at the main page. Just enter the e-mail address you signed-up with, and we''ll send you the ID/Password. |
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| 3. How do I change my password? |
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| Make sure you are logged-in, and click 'Ringuage' at the main page.
You can see your ringuege widget. Click on 'Edit personal info'.
Erase your old password ,enter the new password, also retype the new password and click 'submit'.
You can now log in using your new password. |
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| 4. How do I change my personal information? |
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| Through 'Edit personal information' you may chang your date of birth, country
of residence, time zone, photograph, introduction, language of study, telephone number for studying and so on |
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| 5. How do I delete my account? |
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| Keep in mind, caceling your account will permanently remove all of your
studying record. If you want to delete your account ,send us an email with your information. |
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| 6. What's 'The language you will use in your class2'? |
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| It's the language you can use during the class. For the beginner students, it will be the important information when they request you a class. |
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| 7. How do I change my tutor information? |
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| Make sure you are logged-in, click 'Study' and 'Edit my tutor information'.
Please erase your old information and enter the new information. |
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| 8. I'd like to stop tutor activities. |
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| Make sure you are logged-in, click 'Study' and 'Edit my tutor information'.
Please click 'Stop being a tutor'. |
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